Full-Time Manager, Cybersecurity and Infrastructure
Oxfam America is hiring a remote Full-Time Manager, Cybersecurity and Infrastructure. The career level for this job opening is Manager and is accepting Boston, MA based applicants remotely. Read complete job description before applying.
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Oxfam America
Job Title
Manager, Cybersecurity and Infrastructure
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Boston, MA
Salary
YEAR $105000 - $115000
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Job Details
The Cybersecurity and Infrastructure Manager leads and maintains the stability, security, and scalability of the organization’s IT systems. This role is responsible for day-to-day IT infrastructure operations, coordinate closely with our Managed Security Services Provider (MSSP), respond to security incidents, manage firewall and endpoint protections, and ensure adherence to security policies and procedures. In addition, the role supervises helpdesk operations and office infrastructure and support the procurement of AV/IT equipment. This position is essential to maintaining a secure and efficient digital environment and provide support to a hybrid mission-driven workforce across multiple locations.
Responsibilities:
Responsibilities:
- Serve as primary liaison with Oxfam’s MSSP to monitor, report on, and resolve cybersecurity threats and vulnerabilities.
- Lead incident response efforts to security in collaboration with Senior Director of TIM, Oxfam America’s CISO as well as OI InfoSec Lead, ensuring proper investigation, documentation, analysis, and remediation.
- Maintain and ensure adherence and compliance of security policies, standards, and practices, including data privacy and acceptable use guidelines.
- Manage security infrastructure, such as firewalls and policies, and VPN access in line with global Oxfam security protocols and applicable regulatory requirements.
- Perform vulnerability scans, pen tests, and appropriate remediations.
- Oversee the operation and maintenance of on-premise and cloud-based infrastructure, including network devices, servers, and backups.
- Maintain, administer and manage endpoint protection systems and 0365 environment for OUS.
- Assess, maintain, and ensure the optimization of AV equipment and conference room technologies for seamless hybrid and in-person meetings experience, incorporating up-to-date tools and best practices.
- Ensure high quality system performance and troubleshoot issues as needed.
- Lead the helpdesk team effectively, ensuring timely and efficient technical support for staff as defined by our service level agreements
- Oversee ticket management and provide escalation support as needed.
- Lead assessment and procurement of IT hardware and software for new hires including upgrades, and replacements.
- Maintain accurate inventory records and manage the IT lifecycle assets.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Manager, Cybersecurity and Infrastructure at Oxfam America is
13th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Boston, MA
] applicants. .
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