Full-Time Manager, Professional Services (SASE/NGFW)

• Serve as the primary liaison for Professional Services.
• Champion a customer-first approach.
• Ensure your team understands customer technical needs.
• Partner with Sales to provide strategic input.
• Drive accurate resource planning.
• Participate in Quarterly Service Reviews.
• Provide timely updates on key activities.
• Build strong partner relationships.
• Oversee team utilization and revenue forecasting.
• Contribute to the strategic alignment of Professional Services offerings.
• Lead team operations including hiring, career development, mentorship, and training.

• 5+ years of experience leading and building teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.
• Understanding of technical concepts such as internet security concepts, products, and implementation strategies.
• Success in end-to-end project lifecycle management.
• Track record of cross-functional collaboration.
• Ability to influence across all levels of an organization.
• Valued industry certifications like CISSP, PMP, or vendor-specific certifications and strong project management skills are a plus.
• Willingness to travel up to 10%.
• Bachelor’s degree in a relevant technical discipline or comparable professional experience.

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