Full-Time Middle System/Business Analyst

Kyivstar.Tech is looking for a Middle System/Business Analyst. About us: Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators. Our mission is to change lives in Ukraine and around the world by creating technological solutions and products. We believe in innovation and challenge conventional approaches.

What you will do:

• Lead new integrations from concept through implementation.
• Develop technical documentation (BRD, SRS, API Specifications, Admin Guides).
• Maintain and update current technical documentation.
• Support client systems in defining integration requirements.
• Build a knowledge base for product events.
• Support the Sales Team in gathering external client requirements for product customization.

Qualifications and experience needed:

• Minimum 3 years of experience in IT projects as a systems/business analyst, focusing on backend development.
• Proven experience in writing technical and project documentation.
• Experience formalizing functional requirements using techniques like functional decomposition, use cases, user stories, and state modeling.
• Proficiency in UML notation for modeling functional requirements (behavioral and structural diagrams).
• Strong understanding of data protocols (REST over HTTP, SMPP).
• Experience managing the full requirements lifecycle.
• Systems thinking and client-oriented approach.

What we offer:

• Office or remote work option.
• Remote onboarding.
• Performance bonuses.
• Employee training programs.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Reimbursement of Kyivstar mobile communication expenses.

What is the last date for applying to the job?

Which countries are accepted for this remote job?