Full-Time Network Security Customer Success Engineer
Palo Alto Networks is hiring a remote Full-Time Network Security Customer Success Engineer. The career level for this job opening is Experienced and is accepting London, United Kingdom based applicants remotely. Read complete job description before applying.
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Palo Alto Networks
Job Title
Network Security Customer Success Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
London, United Kingdom
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Job Details
As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.
- Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks SASE solutions.
- Assist customers in implementing Palo Alto Networks SASE solutions and fully integrate these into their security operations.
- Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams
- Serve as a customer advocate in influencing product roadmap and improvements.
- Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program.
- Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed.
- Minimum 5 years of relevant work experience in post-sales, pre-sales, technical support, consulting or similar roles
- Understanding SASE architecture and value proposition
- In-depth understanding of Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.
- Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP)
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.)
- Knowledge of Linux (including BASH and Python scripting)
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Network Security Customer Success Engineer at Palo Alto Networks is
25th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
London, United Kingdom
] applicants. .
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