Full-Time NOC Engineer
Airalo is hiring a remote Full-Time NOC Engineer. The career level for this job opening is Experienced and is accepting Europe based applicants remotely. Read complete job description before applying.
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Airalo
Job Title
NOC Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Europe
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Job Details
About Airalo
Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe.
About the Role
As a Level 2 NOC Engineer, you’ll go beyond day-to-day monitoring to handle escalations that require deeper technical expertise. This role blends advanced troubleshooting, provisioning process exposure, and OSS/automation skills to strengthen service reliability.
Responsibilities:
- Serve as the primary escalation point for the NOC Level 1 team.
- Perform advanced troubleshooting and service restoration activities across core network and service platforms.
- Operate the telco platform to cover eSIM manufacturing, stock management, tariff configuration, and services provisioning.
- Developing automation and operational scripts, metrics, alarms, and healthcheck routines.
- Collaborate with engineering, development, and third-party vendors.
- Document solutions, update run-books, and enrich the NOC knowledge base.
- Provide technical guidance to Level 1 engineers.
- Participate in on-call rotation for high-priority incidents.
- Assist in identifying and analyzing recurring issues.
Requirements:
- Proven experience as a NOC Engineer or in a similar role.
- Solid understanding of telecom and network principles, including mobile core concepts and eSIM technology.
- Familiarity with API integrations and monitoring tools.
- Proficiency in scripting/automation (e.g., Python, Bash).
- Ability to interpret technical logs and system outputs.
- Strong problem-solving skills.
- Good communication skills.
Good to have:
- Experience with OSS/BSS platforms and monitoring solutions (Prometheus, Grafana, etc.).
- Exposure to provisioning workflows
- Familiarity with TM Forum frameworks (eTOM/TAM) and ITSM frameworks (ITIL).
- Cloud platform knowledge (AWS).
- Networking or cloud certifications.
- Deep familiarity with eSIM and GSMA technologies.
- Experience with Mobile Core Network Monitoring and troubleshooting.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time NOC Engineer at Airalo is
3rd of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Europe
] applicants. .
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