Full-Time Operations Engineer II

Brightspeed is searching for an Operations Engineer II to join our team!

We are seeking a skilled Engineer II to manage and perform proactive maintenance on network elements for voice, video, and data networks.

In this role, you will:

• Develop plans to augment capacity relief as needed
• Conduct engineering work, including applied research, development, and design of new projects
• This includes the design, fabrication, modification, and evaluation of both physical and logical equipment and devices.

Responsibilities:

• Managing and executing proactive maintenance tasks on network elements for voice, video, and data
• Developing and implementing plans for capacity augmentation as necessary
• Performing engineering and applied research to design and evaluate new projects
• Troubleshooting and resolving issues across IP, ATM, Ethernet, and TCP/IP networks, focusing on OSI Layers 1-3
• Configuring network equipment using CLI/TL1 commands and GUIs
• Analyzing and isolating problems at both the physical and logical layers
• Maintaining a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switching
• Communicating effectively with customers and team members to ensure a high level of service
• Working independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations

Qualifications:

• Bachelor’s degree in Computer Science or a related technical field, or equivalent work experience in data network operations, data communications networking, systems programming, or related fields demonstrating a broad understanding of information systems functions
• Relevant telecommunications experience, particularly with HSI, data, and IPTV network elements
• Strong project management skills
• Proficiency in troubleshooting network issues
• Solid understanding of Ethernet switches, routers, and their connectivity
• Excellent logical and analytical troubleshooting skills
• Strong oral and written communication skills
• Proficiency in Microsoft Office Suite
• Good organizational skills and the ability to adapt to changing situations

Bonus Points:

• Experience with vendor equipment such as ALU, Cisco, Juniper, Fujitsu, Calix, Adtran, Tellabs, or Ciena platforms
• Knowledge of routing protocols including ISIS, OSPF, and BGP

What is the last date for applying to the job?

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