Contractor Payment Technical Business Analyst

Required Experience Level:

Minimum of 10-12 years experience, in technology or software development preferred.

[Payment Industry Experience]

• Strong understanding of payment gateways, payment processors, and acquiring banks.
• In-Depth knowledge of payment types such as Credit Cards, ACH, PayPal, Digit Wallets (Visa SRC, Apple Pay etc), and alternative payment methods.
• Strong understanding with payment processing workflows, including authorization, capture, settlement, chargebacks, refunds, and disputes.
• Experience with subscription billing models or recurring payments.
• Experience with cdata security standards (PCI DSS) and other relevant regulations, such as the General Data Protection Regulation (GDPR).

[Technical Skills]

• Familiarity with high-volume and high-visibility payment systems.
• Hands-on experience with APIs related to payment and integration (e.g., REST, SOAP, XML and JSON).
• Understanding of encryption and tokenization techniques used to secure payment card data in transit and at rest.
• Exposure to payment orchestration patform and tools.
• Knowledge if payment fraud detection and mitigation techniques.
• Knowledge of batch and real-time transaction processing systems.

[Agile Methodology Expertise]

• Proficient in Agile frameworks (Scrum, Kanban etc).
• Expertise in backlog gromming, sprint planning and defining acceptance criteria.
• Ability to translate business user stories into detailed technical user stories along with acceptance criteria and ensure alignment with development teams.
• Experience with tools like VersionOne, ALM for Agile processes.

[Business Analysis and Communication]

• Strong ability to act as a bridge between business stakeholders and technical teams.
• Proven experience in eliciting requirements, conducting stakeholder workshops, and documenting workflows.
• Ability to create wireframes, process diagrams, and user flows to explain requirements.

[Problem-Solving and Decision-Making]

• Ability to troubleshoot payment processing issues and propose scalable solutions.
• Decision-making skills to prioritize features or technical debt in high-pressure environments.

Educational Requirements:

• A degree from an accredited College/University in the applicable field of services is preferred.