Full-Time Performance and Compliance Manager

Providing governance and oversight for all Justice Contracts. Ensuring Managers remain compliant with audit, safeguarding, risk assessments, and wider responsibilities.

Team Leadership and Management:

• Provide effective leadership and management to a team of administrators and data analysts.
• Maintain high professional standards through regular supervisions and governance processes.
• Implement performance improvement plans where necessary.

Manager Coaching and Support:

• Coach and support first-line managers and Senior Leadership to develop accountability.
• Empower managers to take ownership of team performance.
• Drive results through proactive decision-making and effective management.

Operational Efficiencies:

• Identify operational efficiencies by streamlining processes.
• Coordinate support from centralised admin and data analyst team to address staffing gaps.
• Ensure seamless and responsive service delivery.

Performance, Evaluation, and Impact Framework:

• Develop, implement, and oversee a robust framework for contractual compliance.
• Measure the impact of performance and compliance initiatives.
• Demonstrate social value, ensuring continuous improvement and alignment with organisational goals.

Data Analysis Framework:

• Develop, implement, and oversee a data analysis framework to support senior leadership.
• Leverage data to identify trends, assess risks, and enable proactive responses to challenges.

Actionable Strategies:

• Lead the translation of technical notes into actionable strategies, ensuring reflection within operational delivery.
• Meet contractual obligations.

Technical Skills:

• Proficient in Windows-based computer packages and IT systems.
• Evidence of continued professional development.
• IT certificates or evidence of previous experience.

Essential Criteria:

• Solid understanding of Catch22 contracts (Offender Management, Through the Gate resettlement, Restorative Justice, Victim services, etc.).
• Ability to work under pressure and tight deadlines.
• Experience with Governance tools and contracts, mitigating performance challenges.
• Ability to engage with Managers and key partners.
• Exceptional interpersonal skills and ability to build relationships and motivate others.
• Willing to travel outside of London (if required).
• Able to work flexible hours (including weekends and evenings).

Contract: Permanent

Hours & work pattern: Full time, 38 hours per week.

Salary: £38,000 - £46,000

Closing Date: 1630 on 24th of June 2025

Screening: Enhanced DBS check, police vetting, employer Right To Work check, Right to work in the UK.

To Apply: Provide CV, cover letter, completed screening questions.

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