Full-Time Principal Security Applied Field Engineer
ServiceNow is hiring a remote Full-Time Principal Security Applied Field Engineer. The career level for this job opening is Experienced and is accepting Atlanta, Georgia based applicants remotely. Read complete job description before applying.
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The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers.
The Principal Security Applied Field Engineer is a customer-facing, senior-level role that blends the strategic expertise of a Chief Information Security Officer (CISO) with the technical proficiency of a security engineer.
Focuses on architecting secure, scalable customer workflow solutions on the ServiceNow NOW Platform for clients in heavily regulated industries.
Requires deep knowledge of regulatory and audit matters (e.g., GDPR, PCI-DSS, SOX, and FINRA), hands-on experience with platform architecture, and the ability to engage C-level executives to align technical solutions with business objectives.
Responsibilities:
- Support the design and help architect secure, scalable customer workflow solutions on the ServiceNow Now Platform, tailored to the unique needs of financial services clients.
- Act as a subject matter expert on financial services regulations (e.g., GDPR, PCI-DSS, SOX, FINRA), advising clients on compliance strategies and audit readiness.
- Build and maintain senior executive relationships (e.g., CIOs, CISOs, CFOs, BISOs), articulating the business value of ServiceNow solutions and their impact on top-line revenue.
- Lead complex pre-sales engagements, collaborating with Solution Specialists and cross-functional teams to deliver proofs of concept (POCs), demos, and RFI/RFP responses.
- Advise on the design and architecture workflows using ServiceNow’s AI-powered tools, reusable components, and configurable playbooks to automate processes and enhance productivity.
- Collaborate with engineers, product management, architects, and business analysts to deliver end-to-end solutions in an Agile environment.
Skills & Experience:
- 15+ years of experience in enterprise architecture, solution consulting, or information security, with at least 5 years in the financial services sector.
- Proven track record in pre-sales, customer-facing roles, delivering complex solutions to C-level stakeholders.
- Hands-on experience with the ServiceNow Now Platform, including ITSM, Service Portal, and integration development.
- Expertise in cloud platforms (e.g., AWS, Azure, Snowflake) and data technologies (e.g., Databricks, Spark, Snowflake schemas).
- Deep understanding of regulatory and audit requirements in financial services (e.g., GDPR, PCI-DSS, SOX, FINRA, SEC Rule 17a-4, CDMC).