Full-Time Product Operations Analyst (Cortex)

Your CareerThe analyst will have the unique opportunity to partner closely with Cortex sales and product teams and learn about our products, licensing and GTM motion. This role requires a strong and collaborative individual who is detail oriented, capable of multitasking and prioritizing different cases, problem solving skills, and working cross-functionally to drive successful execution.

Your ImpactDevelop expertise in our operational systems, ensuring a deep understanding to effectively support our field. Identify recurring system or knowledge issues and proactively collaborate with cross-functional teams to design and implement solutions. Act as a liaison between business and technical teams, ensuring a mutual understanding of processes within licensing and quoting, facilitating collaboration. Collaborate and build relationships - Work closely across teams and functions to gather the right information, pressure-test data & analyses, co-create deliverables, and accelerate execution. Develop high-quality deliverables while maintaining a customer-focused mindset to enhance end-user experiences and minimize operational issues.

Your Experience 2+ years of business analysis experience in a high-tech company, with demonstrated ability to strategically analyze and synthesize data into useful formats and actionable insights. Proven self-starter with a high-energy, company first, positive attitude that thrives in fast-paced environments. Excellent verbal & written communication, with the ability to articulate complex ideas effectively to peers and executives alike. Ability to build trust, lead through influence, and collaborate across teams & functions. Experience with Salesforce.

The Team Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

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