Full-Time QA Analyst

• Execute comprehensive end-to-end testing for 2-3 concurrent Salesforce projects.
• Create and maintain detailed test cases and test scripts from business requirements and user stories.
• Perform functional, integration, regression, system, and UAT testing across multiple Salesforce clouds.
• Test Salesforce-specific configurations including flows, validation rules, Lightning components, permission sets, and custom objects.
• Conduct risk-based testing to support rapid deployment cycles and tight release schedules.
• Validate data migrations, integrations, and system configurations using SQL queries and data validation tools.
• Track, document, and manage defects using Jira or similar tools with detailed reproduction steps.
• Participate in daily stand-ups, sprint planning, and defect triage meetings.
• Collaborate directly with developers to ensure quick issue resolution and quality gates are met.
• Partner with business analysts to understand requirements and provide testing insights.
• Support and facilitate UAT sessions with business users, gathering feedback and managing test cycles.
• Execute basic test automation scripts as provided by Lead QA or automation team.
• Contribute to test process improvements and adopt new testing tools as introduced.
• Learn and leverage AI-enhanced testing tools to improve efficiency and coverage.
• Maintain comprehensive test documentation and provide regular status updates to Lead QA.

• 3-5 years of quality assurance experience with at least 2 years specifically in Salesforce testing.
• Strong expertise in manual testing methodologies, test case design, and execution.
• Hands-on experience testing Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
• Functional understanding of Salesforce platform architecture, data model, and security model.
• Experience working in Agile/Scrum environments with sprint-based delivery.
• Proficiency with test management tools such as Jira, TestRail, Zephyr, or similar platforms.
• Strong attention to detail with excellent documentation and communication skills.

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