Full-Time QA Lead

• Define the QA strategy and own a living QA test plan aligned to the product roadmap.
• Develop and maintain a regression test plan and ensure consistent execution each release.
• Document clear, traceable test cases and keep test assets up to date as features evolve.
• Organize and schedule QA activities; leverage internal manual testing resources effectively.
• Perform manual testing for new features, regressions, and production validation when needed.
• Monitor Jira boards and transitions to plan, prioritize, and track QA work.
• Update, triage, and reassign Jira tickets; maintain high-quality bug reports and traceability.
• Establish quality gates and lead QA signoff before merging the QA branch into production.
• Build and maintain automated tests for UI, API, and data validations; increase coverage over time.
• Integrate automated tests into CI/CD pipelines and enable reporting on quality status.
• Collaborate daily with product, engineering, and US-based stakeholders on scope, design, and release criteria.
• Define and track QA metrics and drive continuous improvement.
• Contribute to test data management, including synthetic data for data-centric validations.
• Champion risk-based testing, release readiness reviews, and post-release retrospectives.

• Experience creating QA strategies, test plans, and regression suites for SaaS or data-driven products.
• Strong manual testing skills across UI, API, and data validations with solid defect management.
• Hands-on test automation experience for UI and APIs using tools such as Playwright, Cypress, or Selenium.
• Experience integrating automated tests into CI/CD and working with Git-based workflows.
• Proficiency with Jira or similar tools for planning, tracking, and reporting.
• Solid SQL skills and experience validating data transformations and reporting accuracy.
• Familiarity with BI or analytics products and data integration concepts.

• Experience with synthetic data generation and data quality frameworks such as Great Expectations or dbt tests.
• Exposure to integrations with platforms like Salesforce, Gong, Google Analytics, or SalesLoft.
• Experience with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins and test reporting dashboards.
• Knowledge of API testing tools like Postman or REST Assured and contract testing practices.
• Performance and reliability testing exposure and basic security testing practices.
• Background in multi-tenant SaaS, release management, and branching strategies for QA and production.

• Proven leadership with the ability to coach, prioritize, and drive accountability across teams.
• Excellent communication and stakeholder management; comfortable with US-based teams and fast-paced environments.
• Strong ownership, organization, and attention to detail with a continuous improvement mindset.
• Structured problem solving and high comfort with ambiguity while introducing new processes.

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