Full-Time QA Manager

• Build, develop, and lead a highly engaged and performing team.
• Conduct regular one-on-one meetings to discuss career progression and performance, providing continuous and constructive feedback, and championing your team's successes.
• Lead formal performance reviews and advocate for your team's compensation and promotion recommendations.
• Cultivate an inclusive, collaborative, and psychologically safe environment.
• Mediate interpersonal conflicts, organize team-building activities, and ensure your team members feel connected to our company's culture and values.
• Assess your team's skills, identify gaps, and collaborate with the People Team on hiring and training initiatives.
• Support technical candidate assessment and the recruitment process.
• Manage team capacity and forecast future hiring needs to support our project pipeline.
• In partnership with Product and Account Managers, align resource allocation with project priorities and career development.
• Translate strategic objectives into actionable plans for your team, ensuring they understand their responsibilities.
• Monitor workloads, address and resolve blockers, and ensure the team adheres to best practices and standards.
• Facilitate communication within your team and with stakeholders.
• Report on key team metrics to leadership.

• Engage in meaningful 1:1 conversations, understanding individual needs and aspirations.
• Collaborate with Project Managers and Tech Leads to optimize team performance and resolve emerging challenges.
• Analyze team metrics to identify trends and propose improvements for team health and productivity.
• Facilitate team discussions, ensuring everyone feels heard and contributes to a positive, productive environment.
• Support onboarding new talent, ensuring they feel welcomed and integrated into our culture.
• Contribute to a culture of continuous feedback, fostering growth and learning.

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