Full-Time QA Manager

• Lead and mentor the global QA team (manual, automation).
• Define and implement QA strategies, standards, and processes.
• Design, maintain, and evolve testing frameworks.
• Collaborate with Engineering, Product, and DevOps teams.
• Monitor and report quality metrics.
• Drive test automation initiatives.
• Manage test planning, execution, and reporting.
• Ensure proper documentation of test plans, cases, defects, and incidents.
• Identify risks proactively, escalate critical issues.
• Promote a culture of excellence and continuous improvement.
• Communicate technical matters clearly.
• Log and categorize client interactions and incidents.
• Collaborate with Product, Engineering, and Implementation teams.
• Suggest enhancements to monitoring workflows.
• Participate in on-call duties and incident reports.
• Ensure key performance metrics are consistently met.

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 8+ years of experience in QA and test automation, with at least 3 years leading QA teams.
• Proven track record in defining and executing QA strategies.
• Strong knowledge of automation frameworks and tools.
• Experience with CI/CD pipelines and tools.
• Programming/scripting experience (Java, Python, JavaScript, or similar).
• Experience working in Agile/Scrum environments.
• Excellent communication skills.
• Fluency in English.

• Familiarity with monitoring tools (DataDog, New Relic, etc.)
• Certifications (ISTQB, CSQA, or similar.)
• Previous experience in the payments or fintech industry.

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