Full-Time Quality Assurance Officer

Quality Assurance Officer plays a key role in risk management for virtual healthcare services.

Responsibilities:

• Reviewing business practices and data to ensure compliance.
• Auditing suppliers (Australian-based) and verifying product quality, testing, and compliance reports.
• Analyzing data to identify trends, risks, and areas for improvement.
• Reviewing customer interactions and feedback to maintain standards.
• Providing real-time compliance insights to senior management.
• Staying current on regulatory requirements and telehealth risks.
• Implementing risk mitigation strategies.
• Assisting with legal matters and third-party requests.
• Conducting regular audits and providing recommendations.
• Tracking and reporting on compliance and risk metrics.
• Supporting senior management with compliance reporting.
• Achieving individual and departmental objectives (OKRs & KPIs).
• Driving continuous improvement in compliance and quality.

Qualifications and Skills:

• 3+ years experience in compliance and risk, preferably in healthcare.
• Experience with quality assurance frameworks, ideally in healthcare or telehealth.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and relationship-building skills.
• Ability to work independently and manage tasks effectively.
• Proactive, strategic thinking in risk management.
• Strong teamwork and collaboration skills.
• Prioritization and meeting deadlines.
• Experience with investigations and corrective actions.
• Project management and coordination expertise.
• Qualifications in health or related fields are beneficial.

What is the last date for applying to the job?

Which countries are accepted for this remote job?