Full-Time Quality Controller

Scope and general purpose: Accountable for all laboratory tasks (product testing and equipment calibration), including precision, accuracy, reliability, and repeatability of test results. Manages the ISO 9001 quality management system across the business.

Responsibilities:

1. Testing and Analysis:
• Conduct process investigations to find root causes of defects and implement corrective actions.
• Test and verify products against specifications, identify, hold, or reject non-compliant products.
• Handle internal customer complaints from receipt, testing, communication, test report generation and issue.
• Report non-functional equipment and raise job cards.
• Ensure calibration and verification of measuring equipment.

1. Administration & Reports:
• Maintain records of all test results.
• Perform process-quality audits at prescribed frequencies.
• File all quality records for easy retrieval.
• Facilitate completion of non-conformances.
• Facilitate corrective action process follow-up.
• Update MDI display boards with non-conforming information.
• Update weekly quality scorecard and report.
• Foster QA committee reviews with DCs to drive improvement.
• Assist with ISO 9001 system maintenance, writing work instructions (SOPs), improving troubleshooting documents, and participating in company system audits.
• Conduct internal audits.
• Train/coach team leaders/operators on SOPs and quality-critical tasks.
• Maintain laboratory housekeeping and assist with 5S program implementation and maintenance.

1. Project Activities:
• Participate in departmental and other meetings, providing feedback and updates on production/process issues.
• Stay updated on best practices in technologies affecting quality/production.
• Communicate with the department manager on important issues and project progress.
• Support continuous improvement projects aimed at improving customer complaints and business quality standards.

1. Safety:
• Wear safety equipment (safety shoes, safety glasses, earplugs, gloves) on the plant.
• Adhere to all Company safety policies.

Qualifications:

• Grade 12
• Relevant qualification in Chemical Engineering/Analytical Chemistry/Quality/Production

Experience:

• 2-3 years in manufacturing
• Knowledge of Six Sigma and continuous improvement initiatives is an advantage

Note:

• Applications not acknowledged within 30 days are unsuccessful.
• Internal applications require manager acknowledgement, CV, and certified qualifications sent to HR.
• Avery Dennison is an Equal Employment Opportunity Provider

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