Full-Time Reporting Analyst

Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, and daily inquiries.

1. Complete all required client reporting based on established service line agreement.
2. Complete requirements for other metrics and reporting.
3. Accept and complete all ad hoc reporting requests in a timely manner.
4. Create and maintain billing templates.
5. Develop audit process for monthly billing reconciliation.
6. Provide consultative information to client services teams around process & workflows that impact reporting and billing.
7. Analyze dashboards weekly and provide key findings to Client Services Manager or Client Services Director.
8. Monitor trends and make appropriate recommendations.
9. Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
10. Reach out proactively to client teams weekly to understand their reporting needs.
11. Facilitate ongoing discussions with client services leaders to eliminate non-value-add reporting.
12. Other duties as assigned.

Education: Associate's degree required. Bachelor's degree preferred.

Experience: Minimum 2 years of experience in reporting and analytics.

Skills & Abilities:

• Proficiency with Microsoft Office suite (Outlook, Excel).
• Proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
• Basic analytical skills.

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