Full-Time Research Director

About this jobConsumer Behavior & Insights (CB&I) transforms human insight into powerful brand, marketing, and retail strategies to help clients unlock growth. Growth is driven by understanding consumer behavior.

The Consumer Insights team focuses on quantitative research to support CB&I's mission.

Responsibilities

• Client Relationship Management: Build and maintain strong client relationships, ensuring they see NIQ as a trusted source for insights. Balance client needs with company best practices. Identify client requirements and maintain consistent communication throughout projects (questionnaire development, results presentation).
• Provide input on client knowledge and insights to research design and proposal development.
• Manage client expectations and maintain confidence, acting as a trusted partner.
• Support junior team members, proofing questionnaires, reviewing materials, analyzing data, and troubleshooting.

• Project Leadership: Develop targeted survey questionnaires, analytic plans, and insightful reports to meet client objectives.
• Present research to clients and stakeholders effectively.
• Manage a matrixed team of researchers, providing training and performance coaching.
• Create detailed project plans, liaising with internal Project Management and Operations to ensure timely and budget-conscious execution.
• Drive practice expertise and knowledge of standards, fostering connections with NIQ.
• Contribute to process improvement initiatives.

Desired Attributes

• Embrace change and identify opportunities for data quality and process efficiency.
• Strong team player and collaborator.
• Highly organized and detail-oriented.
• Proactive problem-solving.
• Ability to handle multiple projects with varying timelines.
• Willingness to partner with clients in various industries.

Experience Requirements

• 7+ years experience in global quantitative research project management, ideally including segmentation, path to purchase, and market landscape projects.
• 2+ years experience as a Research Manager or Senior Manager in a Strategic Analytics & Insights Team or equivalent.

Skills

• Proficient in Microsoft Office and Google Suite

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