Full-Time Retail Analyst (On-site/Hybrid)

Have you ever wondered why your favorite product moved in a grocery store? NielsenIQ works with retailers to understand consumers and optimize business.

As a Customer Success & Insights Analyst, you're responsible for client success. This includes driving timely outcomes and value through data and analytics that enhance the customer experience and elevate NielsenIQ's performance.

You'll gain deep knowledge of the customer's business and industry, identifying new value creation opportunities for NielsenIQ.

Responsibilities:

• Partner with customers to set objectives, build relationships, and demonstrate expertise.
• Understand and leverage NielsenIQ solutions and conduct issue-based analyses with proactive insights and recommendations.
• Drive strategic thought leadership using NIQ tools and assets and identify partnership opportunities.
• Facilitate clear communication with customers, proving value and supporting growth/adoption.
• Ensure timely data/reporting delivery, internal issue resolution, and responses.
• Identify revenue opportunities and handoff to Sales Leaders.
• Collaborate with internal partners to align work with customer objectives.

Growth Opportunities

• Develop cross-functional management skills
• Master NielsenIQ processes
• Build internal stakeholder relationships
• Support client teams driving client outcomes

About You:

You confidently manage data and care about people. You seek to learn new things and embrace change.

Skills & Experience

• 1-3 years of experience in FMCG, CPG, or Retail industries.
• Experience presenting data analysis to stakeholders.
• Strong analytical aptitude and software/digital tech proficiency.
• Project collaboration experience and positive relationship-building skills.
• Excellent communication, presentation, and customer relationship skills.
• Proficient in Microsoft Office, PowerBI, and Tableau.
• Familiarity with NielsenIQ tools is a plus.
• Basic proficiency in R, Python, or SQL is a plus.
• Bachelor's Degree required.

Compensation: $55,500 - $71,400 (base) + incentives possible.

Benefits: Flexible work environment, health insurance, parental leave, life insurance, education support, and more.

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