Full-Time Revenue Operations Analyst
Nivoda is hiring a remote Full-Time Revenue Operations Analyst. The career level for this job opening is Experienced and is accepting South Africa based applicants remotely. Read complete job description before applying.
Nivoda
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Revenue Operations Analyst
Reporting Manager: VP of Sales
Location: Remote within South Africa (US and European Hours)
Salary Range: R480k - R600k per annum
About Us
Nivoda's growth trajectory has skyrocketed. We continue to expand across new regions. Our DNA centers on understanding customer needs and offering a seamless experience. With a growing team, Nivoda is becoming the go-to marketplace for the global jewellery industry.
About the Role
The Revenue Operations Analyst supports the sales team. Working closely with the Revenue Operations Leader, Global VP of Sales, and Category General Managers, you provide insights to resolve business problems. This role is vital to enable the revenue team to grow the business. It blends strategic insights with technical acumen to enable business growth.
Key Responsibilities
- Data Analysis and Reporting: Analyze revenue performance, develop and maintain dashboards, reports, and KPIs to track revenue goals using Tableau, ThoughtSpot, HubSpot. Provide actionable insights to improve processes and revenue outcomes. Proactively identify opportunities through data analysis. Support the sales team with ad-hoc queries.
- Process Optimisation: Identify inefficiencies in workflows and recommend improvements. Assist in designing and implementing scalable processes. Document processes and ensure compliance with best practices.
- Systems and Tools Management: Manage and optimize CRM tools (HubSpot, Tofu, Clay). Ensure accurate data across internal and 3rd party platforms. Train team members on tools and systems.
- Cross-Functional Collaboration: Act as a bridge between sales and other departments. Collaborate with stakeholders to identify challenges and develop solutions.
- Forecasting and Planning: Support revenue forecasting, pipeline management by analyzing historical trends and current data. Assist in creating budgets and setting performance targets for revenue teams. Support sales lead allocation and commission structures.
Key Skills
- Strong analytical and problem-solving skills
- Expertise in Excel, SQL, Python, and/or BI tools (Tableau, Looker, Power BI)
- Proficiency in CRM platforms like HubSpot
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects and meet deadlines
- Detail-oriented with a focus on accuracy
Profile
- 2+ years of experience as a data analyst
What Nivoda Offers
- Fast-paced, multinational environment
- Global teams, diverse perspectives
- Hyper-growth scale-up opportunity
- Flexibility with remote working
- Generous holiday allowance
- Medical aid through Discovery