Full-Time Sales Support Specialist
Altisource is hiring a remote Full-Time Sales Support Specialist. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Handle inbound and outbound calls, emails, and chats. Address real estate agents' Equator account questions, password resets, and technical issues.
Upsell memberships. Offer enhanced memberships for qualified leads.
Provide exceptional customer service. Respond promptly and efficiently to inquiries.
Troubleshoot and resolve technical issues. Address problems related to the Equator platform.
Conduct product demonstrations. Showcase the benefits of Equator's services.
Maintain accurate records. Update customer information in the CRM system.
Collaborate with sales team. Identify upselling opportunities.
Assist with sales strategies. Enhance customer retention.
Generate and qualify leads.
Prepare and deliver reports. Track customer interactions, sales activities, and performance metrics.
Stay updated. Follow industry trends, competitor offerings, and Equator product updates.
Participate in training. Enhance product knowledge and customer service skills.