Full-Time Salesforce Quality Analyst

• Establish and build the QA function from scratch, defining processes, standards, and best practices.
• Execute end-to-end testing for 3-4 concurrent Salesforce projects.
• Create comprehensive test plans, test cases, and execution strategies from business requirements.
• Perform functional, integration, regression, and UAT testing across multiple Salesforce clouds.
• Write basic automation scripts for repetitive manual testing tasks and regression suites.
• Validate data migrations, integrations, and system configurations.
• Partner with developers, solution architects, and business analysts to understand requirements.
• Facilitate UAT sessions with business users and gather feedback.
• Leverage AI tools and LLMs to enhance testing efficiency and coverage.
• Build and mentor a team of QA engineers as the function scales.
• Define QA metrics, KPIs, and quality gates for project delivery.

• 8-10 years of quality assurance experience with at least 5 years in Salesforce testing
• Proven experience building QA organizations or functions from scratch in previous roles
• Hands-on expertise in manual testing with basic automation scripting capabilities (JavaScript, Python, or similar)
• Admin-level understanding of Salesforce platform and at least 2-3 clouds (Sales, Service, Experience)
• Strong understanding of Salesforce integrations, enterprise system testing, and deployment processes
• Experience with both small-scale implementations and large enterprise projects
• Proficiency with test management tools (JIRA, TestRail, Zephyr) and Salesforce-specific testing tools (Provar, Copado Testing)
• Experience with modern automation frameworks (Playwright, Selenium, Cypress) and API testing (REST, SOAP)
• Understanding of data migration testing, ETL validation, and sandbox management
• Comfort with AI tools and ability to integrate them into QA workflows
• Exceptional communication skills and strong problem-solving abilities with attention to detail

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