Full-Time Scrum Master

The ServiceNow Scrum Master is responsible for facilitating and guiding the Scrum team in adopting and implementing the Scrum framework - which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration, and ensuring adherence to Scrum principles and values. This role will work closely with the product owner and development team to plan and execute sprints, daily stand-ups, and sprint reviews. Additionally, you will serve as a coach and mentor to our team - helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently. The ideal candidate will possess strong analytical skills, experience in business analysis within IT projects, and a commitment to driving excellence through continuous improvement. The Scrum Master creates and maintains project timelines, identifies and manages risks, and monitors progress against project goals.

Minimum Job Requirements:

• 3 or more years of recent experience working in an Agile development environment as a Scrum Master
• 3 or more years working on a SAFe program
• 1 or more years of understanding of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with Agile methodologies (Scrum) is expected.
• One or more years of experience with the ServiceNow Platform
• 3 or more years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, and capturing client requirements and feedback.
• due to federal contract requirements.
• Must be able to obtain a Public Trust.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Desired Skills:

• Certified Scrum Master
• CSA in ServiceNow
• Bachelor's Degree Excellent oral and written communication skills
• Solid understanding of various software development cycles (e.g., Agile, Waterfall, etc.); knowledge of requirements management, and configuration management methodologies, along with corresponding support tools, i.e., JIRA, etc.
• Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand.
• Good understanding of basic system technologies as they relate to the project deliverables.
• Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.