Full-Time Senior Director, Network Operations

About The Position The Senior Director, Network Operations will provide direct support to COOs and Regional Directors of Operations driving attendance and enrollment outcomes within a specific portfolio of KIPP regions. This role is a perfect position for a seasoned COO or network-level Director of Operations with a proven track record of driving results through others and who is now ready to make a wider impact on outcomes across KIPP’s national school network. The Senior Director, Network Operations will report to the Vice President, Network Operations and will set the bar of excellence, build capacity and hold regional leaders accountable to results – primarily focused on the areas of chronic absenteeism, student retention and enrollment. This individual will need to be able to build strong relationships with network leaders and build credibility with key stakeholders by learning the needs of regions and schools and delivering differentiated support that meets them where they are.

Responsibilities

1. Achieve Annual Operations Goals (Chronic Absenteeism, Student Retention, and Enrollment) for Portfolio of KIPP Regions
2. Ensure regional and school ops leaders have aligned and ambitious goals and focused roles and responsibilities
3. Support in the development and adoption of monitoring tools to effectively track progress to goals
4. Monitor portfolio and school-level progress and performance, this will include regular tracking and data collection to monitor progress and improvement
5. Coach Toward the Bar of Excellence in Chronic Absenteeism, Student Retention, and Enrollment
6. One KIPP Implementation Provide direct support and coaching to a core subset of KIPP COOs and Regional Directors of Operations
7. Annual/quarterly/monthly planning with individual network leaders with a focus on driving results in a set of shared measures (attendance, student retention, enrollment)
8. Author and compile high-leverage resources for network leaders to utilize (i.e. turnkey PDs, trackers, templates, etc.) that not only serve as model of excellence but also provide a direct value-add to the network
9. Build and utilize tools and systems to observe and provide feedback on core standardized ops practices
10. Provide network-wide training on core leader moves
11. Develop and implement intervention plans for regions that are significantly off-track from their Ops Anchor Metric goals
12. Support hiring and onboarding of senior-most ops leader in regions in their portfolio
13. Coordinate Sharing and Learning Across the Network
14. Cascade best practices and learnings from KIPP Foundation best-in-class systems and processes to portfolio regions
15. Work to identify trends in needs across portfolio regions and where KIPP Foundation resources can be best leveraged to improve results

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