Full-Time Senior Information Security Analyst

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider.

What you get to do in this role:

• Respond to customers' security questions and issues.
• Come up with ways to do things faster, better, and more effectively.
• Work with teams to maintain up-to-date baselines for the secure configuration of ServiceNow instances.
• Participate as an escalation contact in the On-Call rotation, ensuring Security Operations can respond to priority incidents.
• Assist with the deployment, integration, and initial configuration of new security solutions or enhancements to existing solutions.
• Work with customers to explain appropriate security behavior and configuration.
• Work in a collaborative environment with internal teams on critical Security Issues.

Requirements:

• Passing ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards).
• This includes a credit check, criminal/misdemeanor check, and drug test.

Experience:

• 4+ years related experience or equivalent combination of education and experience.
• 3+ years of ServiceNow platform experience.

Skills:

• Automation knowledge (Python, bash scripting).
• Experience hardening SaaS platforms.
• Background working with data logging applications (e.g., Splunk).
• Knowledge of vulnerability scanning tools (Qualys, Nessus).
• Knowledge of BurpSuite.
• Knowledge of OWASP Top 10 Vulnerabilities.

Other Requirements:

• A defensive security mindset.
• A customer-first mindset.
• Ability to explain complex issues to executives and customers.

Certifications (Preferred):

• ServiceNow Certified System Administrator (CSA).
• ServiceNow advanced configuration knowledge (ACL, Business Rules, etc.)
• GSEC, GCIH, CEH, GCIA, or CISSP certifications.

Additional Notes:

• Only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered.
• Any employment is contingent upon passing the screening.

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