Full-Time Senior IT Security & SaaS Operations Engineer

• Develop, implement, and continuously improve IT security operations, with a strong focus on SaaS application security, event monitoring, and log analysis.
• Design, build, and maintain security automations to efficiently detect and remediate threats, reducing time spent on false positives and repetitive manual reviews.
• Optimize security configurations, workflows, and policies across our cloud applications and endpoints (MacOS, Windows), balancing security with usability.
• Provide actionable recommendations and creative workarounds when budget or tooling limitations exist, ensuring ongoing risk reduction.
• Lead or participate in security incident response, investigations, and post-incident reviews; coordinate vulnerability management and remediation.
• Partner with IT leadership and business stakeholders to align security improvements with company goals.

• Deliver exceptional onboarding experiences for new employees, ensuring timely and secure access to systems and SaaS platforms.
• Respond to general IT support requests, troubleshooting user access, application, and endpoint issues, and escalating as necessary.
• Serve as a knowledgeable resource for SaaS, identity, and endpoint management questions, including Google Workspace, Okta, MS365, Jamf, and InTune.

• Provide support for urgent or special projects, such as new system integrations, IT audits, compliance initiatives, and cross-functional IT-business partnership needs.
• Represent IT in meetings with other departments, helping to translate business requirements into technical solutions.
• Contribute to documentation, policy updates, and knowledge sharing to raise security awareness and technical maturity across the organization.

• 3+ years of hands-on experience in IT security operations, SaaS application management, or similar technical support roles.
• Demonstrated experience building or optimizing security automations and log/event monitoring (e.g., SIEM, custom scripting, or similar tools).
• 3+ years of experience with MDM tools (preferably Jamf and Intune), including both support and security optimization.
• Practical knowledge of Google Workspace, Okta, MS365 user lifecycle management and SaaS security controls.
• Experience supporting endpoint security (e.g., CarbonBlack or similar), as well as identity & access management (IAM) and single sign-on (SSO) technologies.
• IT Security certification(s) required (e.g., Security+, SSCP, CISSP, or equivalent).

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