Full-Time Senior Manager/Director, Data Engineering and Analytics

Maximus is a mission-driven consumer health company that provides men with content, community, and clinical support to optimize them in mind and body. Maximus has raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.

Maximus is looking for a Senior Manager/Director, Data Engineering and Analytics to drive data-driven decision-making and processes optimization across the organization. They will be responsible for owning our KPI reporting and collaborating closely with the engineering team to ensure our analytics infrastructure is robust and scalable. This role requires a blend of strategic leadership and hands-on execution, making you a true player-coach. You will play a pivotal role in driving data-driven decision-making across the organization.

They will work directly with department heads in operations, finance, marketing, and product to establish priorities. They will manage analytics roadmap and capacity planning to ensure short and long-term analytics needs are met.

You will be the primary point of contact for data inquiries and will collaborate closely with teams to ensure their data needs are met. You will create and maintain dashboards, generate reports, and conduct detailed analyses to support strategic initiatives and day-to-day operations.

The ideal candidate has a strong analytical background, excellent problem-solving skills, and the ability to communicate complex data insights clearly and effectively. They should be proficient in using data analysis and visualization tools, have a proactive attitude, and possess excellent organizational and multitasking abilities. We’re looking for someone that is focused, goal-oriented, and takes full ownership of their work. Having a track record of setting and meeting deadlines providing error-free deliverables. Someone that is a strong investigator and curious to understand data.

Please note: Culture is key at Maximus, so we get to know candidates holistically through our questionnaire. You will receive the link upon submitting an application. Please fill it out as honestly and intuitively as possible since it is designed to detect exaggeration, which will cause your application to be automatically rejected. The questionnaire is optional to submit now with your application, but candidates that do so will get strongly prioritized. Note, we do not have access to individual questions’ answers/choices.

Responsibilities:

• Roadmapping and Planning: Manage analytics roadmap with cross-functional stakeholders. Oversee capacity planning and scope out future analytics needs and expansion. Clearly document deliverable requirements and host efficient working sessions as needed. Understand dependencies and expected timelines for each deliverable so that it can be prioritized and deadlines are upheld.
• Process & Standardization: Establish standards for documenting analytic requests, maintaining uniformity of metric definitions, and distributing reports to stakeholders with sufficient training
• Data Engineering Collaboration: Work closely with Data Engineering to ensure data needs are well-defined and prioritized based on analytics roadmap. Ensure all data collection methods meet legal regulations and standards. Collaborate on vendor and tool selection.
• Player-Coach: In addition to conducting analysis, provide coaching and mentorship to junior staff in data analysis and reporting.
• Data Collection and Analysis: Develop and maintain dashboards and reports to track key metrics and provide actionable insights. Gather, clean, and analyze data from various sources.
• Data Interpretation and Presentation: Translate data findings into clear, actionable recommendations. All dashboards and reports developed contain sufficient information (data sources used, terminology, considerations/limitations), such that a stakeholder can leverage them self-service with confidence.
• Problem Solving: Identify trends, patterns, and anomalies in data. Investigate data anomalies, first ensuring data quality, then developing actionable insights that provide stakeholders a deepening understanding of business workings.
• Quality Assurance: Ensure data accuracy and integrity by conducting regular audits and validation checks. Develop and implement processes to improve data quality. See data accuracy and reliability as a requisite for all deliverables.

Requirements:

• Experience: 5+ years of experience as a Data Analyst in eCommerce, preferably in a growth-stage start-up working with stakeholders from across the organization. 2+ years managing analytics functions.
• Ownership & Independence: Strong sense ownership and independence throughout the analytic lifecycle, from the point of receiving the request through delivery. This includes gathering requirements, setting and meeting deadlines, identifying data needs, conducting analysis, conducting quality assurance, and ultimately delivering the analysis. Deliverables detail methodologies, limitations/considerations, and include clear recommendations based on the business problem it is intended to solve.
• Technical Skills: Proficient in SQL, BigQuery, LookerStudio, or similar data analysis and visualization tools. Strong ability to interpret and work with complex data sets – including event-driven and non-relational data structures. Experience in statistics, Python, and dealing with medical data are plusses.
• Communication: Excellent written and verbal communication skills. Ability to clearly convey complex data insights and recommendations to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills. Ability to think abstractly and develop innovative solutions to complex problems. Go beyond requests of stakeholders to identify useful insights for undefined problems.
• Organization: Highly organized with excellent attention to detail. Ability to manage multiple tasks and projects simultaneously.

Qualities:

• High Conscientiousness: Highly effective, organized, dutiful, self-disciplined, and careful. You are the type of person who used multiple colors of highlighters, and everyone wanted to borrow notes from. You never forget a task, execute it flawlessly, and are as reliable as clockwork.
• High Horsepower & Humility: High intellectual and physical energy. You eagerly solve big, complex, and ambiguous company problems, while having the humility to “roll your sleeves up” and do the dirty work without complaint.
• Creative Thinker: Highly creative thinker who tends to find solutions that others don’t see or inappropriately dismiss. Not content to do the safe bet everyone else takes.
• Relentlessly Resourceful: Highly proactive, does not quit, and finds innovative solutions with little guidance. Bias for action and ability to thrive in an ambiguous environment with a high degree of autonomy.
• Passion for Men’s Health & Development: Interest in helping men develop a healthy masculinity. Demonstrates personal dedication and interest in health optimization (e.g. diet, exercise, sleep, focus, and relationships).

World-Class Benefits:

• Premium Blue Shield Platinum PPO & HMO Plans (up to 100% coverage)
• Full Suite: Medical, Dental, Vision, Life Insurance
• Best-in-class 401K options
• Flexible vacation/time-off policies
• Liquidity of options whenever available
• Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)

Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity.