Full-Time Senior Marketing Operations Architect

We’re seeking a highly skilled Sr. Marketing Operations Architect to design, maintain, and scale Grafana’s marketing technology infrastructure. In this role, you’ll build a seamless, data-driven marketing ecosystem, ensuring data integrity, automating key processes, and enhancing operational efficiency.

Responsibilities:

• Marketing Operations Infrastructure Development: Design, build, and maintain the automated infrastructure powering marketing operations. Ensure seamless data flow, streamline processes, and improve efficiency.
• Data Integrity Management: Proactively monitor and troubleshoot data integrity issues across systems (CRM, email tools, analytics platforms, automation platforms, data warehouses) to ensure accuracy.
• Reporting & Analytics: Build and maintain reporting tables, analyze marketing performance, and provide insights to drive strategic decision-making.
• Cross-Functional Collaboration: Work closely with marketing, sales, and engineering teams to maintain and optimize data workflows.
• Proactive Problem-Solving: Identify and address complex challenges with creative solutions.
• AI Curiosity and Proficiency: Demonstrate curiosity about AI and its applications in marketing operations, with experience or a desire to learn relevant tools and techniques.

Skills:

• Marketing Operations Expertise: 5-7+ years of experience in marketing operations best practices and building/scaling marketing automation infrastructure.
• Technical Expertise: Building tables from disparate data sources for downstream use, reporting, and analyzing data. Proficient in SQL, BigQuery (or similar), and understanding of dbt or data modeling.
• Marketing Tech Stack Knowledge: Strong understanding of data synchronization across Salesforce, Customer.io, Workato, FiveTran, and analytics tools. Mastery of Salesforce marketing objects, integrations, reporting, and leveraging Salesforce data in BigQuery.
• Problem-Solving Mindset: Troubleshooting complex data flows, solving ambiguous problems, and implementing solutions quickly.
• Collaboration & Agility: Strong teamwork and a proactive approach to aligning stakeholders across marketing, sales, and data teams.
• Driving Results: Adaptable, proactive, balances strategic thinking with efficient execution, and collaborates effectively.

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