Full-Time Senior Principal Inbound Product Manager - AI Platform Security

ServiceNow is hiring a remote Full-Time Senior Principal Inbound Product Manager - AI Platform Security. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Senior Principal Inbound Product Manager - AI Platform Security

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Santa Clara, CALIFORNIA

Salary

YEAR $187600 - $328300

Job Details

What you get to do in this role: Imagine leading the charge in next-gen AI interoperability! In this role, you'll be at the forefront, defining and delivering products that ensure secure and governed connectivity between AI agents, enterprise systems, and external platforms using cutting-edge standards like MCP and A2A. You'll be the driving force of innovation where AI, security, and automation intersect, crafting solutions that seamlessly unify AI governance workflows, authentication, observability, and enterprise automation into one scalable platform for global clients. But that's not all! You'll also have the exciting opportunity to shape industry standards and transform enterprise ecosystems. By influencing how organizations modernize their legacy and cloud systems into AI-enabled agents, you'll collaborate with leading technology partners and standards bodies to evolve the interoperability landscape.

To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven experience of 9+ years in Identity and Access Management (IAM) or platform security, with hands-on involvement in authentication protocols such as SAML, OIDC, MFA, or certificate-based auth.
  • Strong product execution skills — able to define product requirements, write user stories, and work closely with engineering and design to deliver features from concept to launch.
  • Experience working with AI technologies and understanding of AI-specific security risks and governance challenges.
  • Strong understanding of API security best practices
  • Customer-centric mindset with technical acumen — able to understand developer and enterprise admin needs, translate them into product requirements, and collaborate effectively with cross-functional teams.
  • Clear and concise communication — skilled at conveying product vision, strategy, and priorities to both technical and non-technical stakeholders.
  • Experience working on zero trust security models or adaptive authentication systems.
  • Familiarity with compliance frameworks (e.g. NIST, SOC 2, ISO 27001) and how they influence authentication design.
  • Experience with authentication, authorization, rate limiting, input validation, encryption, API discovery, OWASP API Security Top 10 risks
  • Prior experience in a SaaS or enterprise platform environment, especially involving developer-facing products or APIs.
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Deep curiosity about customer needs, along with building customer relationships and delivering customer-centric solutions

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Senior Principal Inbound Product Manager - AI Platform Security at ServiceNow is 19th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Santa Clara, CALIFORNIA ] applicants. .

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