Full-Time Senior Product Analyst

Experian Consumer Services is seeking a Senior Product Analyst to focus on user behavior reporting, performance updates, and deep-dive analyses.

As part of the Data Science and Analytics Team, you will translate requirements into data questions, write complex SQL queries, compile and cleanse data, analyze it, and prepare reports/dashboards.

You will provide insights into online behaviors and identify opportunities to maximize outcomes, focusing on product analytics and user behavior with our consumer app.

You will collaborate with Product, Integrated Marketing, UX, Technology, and Business Operations.

Responsibilities Include:

• Manage SQL code for data transfer between Snowflake, AWS Redshift, S3, and other data warehouses.
• Create tables and data pipelines using Alteryx/Apache Airflow for monitoring and reporting.
• Develop Tableau dashboards.
• Analyze member activity (e.g., engagement behavior, acquisition rates, communication touch points, billing persistency) to provide insights on retention and revenue.
• Use analytical tools to understand customer behavior and improve experience (e.g., website/app user behavior, email engagement, conversion analysis, marketing effectiveness).
• Conduct A/B testing, cohort analysis, regression analysis, and other statistical methods to uncover insights.
• Collaborate with BI and Engineering to resolve data issues.
• Provide dashboard solutions, identify trends/issues in data, and make recommendations.
• Develop and implement quantitative data infrastructure to answer business questions and improve product performance.
• Present analytical results and insights to partners to influence decisions.

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