Full-Time Senior QA Engineer

What We Do We help organizations adopt, govern and manage Microsoft 365 with beautiful, compelling and innovative software. Our Orchestry tool is a leading platform that manages over 500,000 Microsoft teams each month across multiple customers, geographies and verticals.

How Are We Different? Orchestry isn't just a run-of-the-mill Microsoft partner that is creating a product on the side. We are 100% a product-led organization that values innovation and best practices from inside and outside of Microsoft to create great software. We have long-lasting relationships with partners and customers. We are fearless and innovative. We believe that there is too much poor, un-intuitive software built for Microsoft 365 administrators and users. Our goal is to change that.

Who We Are We only hire and want to work with the best in the world. Our team is composed of Microsoft MVPs, founders of successful startups and those with a burning desire to make a difference. Headquartered in Canada we don't care who you are or where you live. If you want to build a great career and work with the best then get in touch.

What We Are Looking For Someone with a strong SaaS product background who is passionate about continuous innovation, scaling a product, and delivering long-term value to customers—beyond just short-term project work.

Someone that is willing to work hard but also learn. Our goal is to make you great so that you can do great things at Orchestry.

Someone that thinks out of the box especially when it comes to Microsoft 365. We love Microsoft but we also know that we can learn outside our domain and make the best solution possible.

Someone that is so driven they are a little bit crazy. If bad software keeps you up at night then we are looking for you. Any location, any creed, any religion. We want passionate, inclusive and empathetic individuals to come on this journey with us.

The individual to fulfill this position must be a self-assured independent worker who can clearly understand complex requirements and work with the Developers and Product Managers to develop business applications. This role is responsible for the delivery and creation of code artefacts utilizing the Microsoft Technology Stack as well as development and support of DevOps. They must be able to work closely with Developers, Product Management, Business Requirements Analysts, and QA to develop and support the product offerings based on broad client needs.

This person should have superior analytical capabilities, the ability to understand complex business processes, the ability to work collaboratively, and possess strong problem-solving skills.

Roles and Responsibilities

• Execute manual regression testing to ensure stability and quality across releases.
• Perform smoke and sanity testing throughout the release cycle to catch high-priority defects early.
• Conduct manual exploratory and functional testing of newly developed features to validate requirements and identify potential edge cases.
• Collaborate with SDETs to expand and maintain the automated test suite for both UI and API tests.
• Develop and maintain automated tests for new features to ensure they are covered in the regression suite.
• Troubleshoot, debug, and refactor automated tests to ensure long-term reliability and maintainability.
• Monitor automated test execution in CI/CD pipelines, analyze failures, and provide recommendations for resolution.
• Work with the Scrum team to integrate QA earlier in the development lifecycle (Shift Left Testing).
• Participate in refinement and planning sessions to define clear acceptance criteria and identify potential risks earlier.
• Encourage testability in development by collaborating with engineers to improve test coverage and reduce reliance on late-stage manual testing.
• Identify opportunities to introduce quality gates in CI/CD pipelines to prevent defects from progressing downstream.
• Promote early and continuous testing practices, such as unit and integration testing, to improve defect prevention.
• Investigate and document defects with clear steps to reproduce, severity assessment, and impact analysis.
• Collaborate with developers to perform root cause analysis and suggest improvements to avoid recurring issues.
• Validate fixes and conduct retesting of resolved defects to confirm their effectiveness.
• Work closely with product managers, developers, and designers to align on quality expectations.
• Advocate for best QA practices, including exploratory testing, risk-based testing, and automation strategy.
• Mentor junior testers and engineers on quality best practices and test automation techniques.
• Continuously research and adopt new testing tools, methodologies, and approaches to improve overall QA efficiency.

Technical Competencies

• Strong experience with Playwright for UI test automation
• Ability to write and maintain automated end-to-end (E2E), functional, and regression tests using Playwright
• Experience with API testing automation using Playwright, Postman, or similar tools
• Ability to structure and design scalable, maintainable, and reusable test automation frameworks
• Strong understanding of manual regression testing, smoke testing, and sanity testing best practices
• Experience with exploratory testing techniques to uncover edge cases and unexpected behaviors
• Ability to identify high-risk areas and prioritize testing efforts accordingly
• Understanding of quality gates and automated test result reporting in CI/CD
• Basic knowledge of performance testing tools like k6, JMeter, or Playwright's built-in performance features
• Understanding of reliability and scalability testing in cloud-based applications
• Ability to collaborate with developers in test-driven development (TDD) and behavior-driven development (BDD) environments
• Strong understanding of unit, integration, and contract testing and how they fit into a Shift-Left strategy
• Experience participating in requirement reviews, refinement sessions, and sprint planning to define testability

BenefitsExtended Healthcare Plan (Medical, Disability, Dental & Vision) Work From Home - Flexible hours Training & Development Future Stock Option Plan

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