Full-Time Senior Quality Engineer

We are seeking an experienced Senior Quality Engineer to join our Quality Engineering team at 8am. In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our FinTech/Back-End SaaS platform through comprehensive testing strategies and collaborative engineering practices.

At 8am, Quality is not a phase—it's a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you'll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization. You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience.

What you'll do:

• Champion the customer experience at every stage of development
• Design and execute comprehensive test strategies across UI, API, and database layers
• Identify and document defects with comprehensive root cause analysis
• Drive continuous improvement in our Defect Leakage Rate
• Complete 90%+ of assigned tasks independently
• Own quality initiatives and drive measurable improvements to QE processes and standards
• Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification
• Become a Subject Matter Expert (SME) for specific technical areas or product components
• Track and report on Quality KPIs
• Collaborate with SDET team/Developers on determining what tests are high value for automation

Technical Proficiency:

• Demonstrate proficient to advanced networking and Linux skills
• Leverage Python scripting for assisting with test automation tasks as necessary
• Validate services deployed on AWS and other cloud platforms

Collaboration & Communication:

• Work effectively within scrum team
• Translate technical issues into customer experience impacts
• Provide timely, helpful feedback to peers and junior engineers
• Actively contribute to team knowledge sharing

About you:

• 3-7 years of experience in software quality engineering
• Strong demonstrated proficiency in Linux distributions and CLI-based testing
• Experience with AWS or other major cloud platforms
• Basic Python/Shell (or similar) scripting knowledge
• Advanced skills with UI, API, and SQL testing methodologies
• Familiarity with test management tools such as TestRail or Qase
• Demonstrated experience leveraging Version Control Systems with a focus on Github and Bitbucket
• Experience with testing tools: Jira, Sentry, DataDog
• Understanding of containerization, Kubernetes, and CI/CD pipelines
• Strong understanding of Agile/Scrum methodologies
• Proven track record of mentoring junior engineers and contributing to process improvements
• Excellent analytical and problem-solving abilities
• Strong communication skills with ability to present to both technical and non-technical stakeholders
• The courage to be vocal about quality concerns and testing impediments

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