Full-Time Senior Quality Engineer

We’re building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it.

The Quality Engineer will contribute to testing the entire purview of applications and technical projects at Upkeep: web app, mobile apps, internal apps, APIs, and other technologies developed.

The Quality Engineer will plan and make decisions on test execution strategies, approaches and methods across various types of testing such as feature, release, and regression testing, collaborating with the team for transparency, ideation and knowledge-sharing.

Additionally, the Quality Engineer will strongly engage with the team to champion Quality processes and feedback across the entire project SDLC, from commitments, estimations, and requirements to scrum ceremonies such as grooming and retrospectives.

The role will primarily be manual testing initially, and will grow to include test automation and/or test automation tactical guidance for the assigned project team in addition to manual and planning responsibilities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Engage as a full member of a fast-paced, iterative project team through collaboration, feedback, ideation and consistent communication.
• Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices.
• Ideate, develop and execute manual software testing and processes.
• Design, develop, and administer usability test scenarios.
• Create robust test plans that include requirement validations.
• Conduct testing and prepare simple, streamlined documentation on progress and results efficiently, while maintaining primary focus on test strategy and execution.
• Analyze test results and present issues to the development team in real time, ensuring quick feedback loops and regular, transparent communication.
• Participate in daily team scrums, meetings and ceremonies.
• Contribute to test automation and lead the project team’s test automation deliverables and strategy as the Quality Subject Matter Expert.
• Directly participate in team meetings, using strategic questions to explore requirements, identify risks and own the decisions on test coverage.

EXPERIENCE

• Senior level of experience and proof of excellence, with at least 2 different companies in work history
• Solid understanding of the entire Software Development Lifecycle (SDLC) process
• Experience in a mature Agile environment with a complete understanding of Agile processes and iterations
• Direct engagement with teams and organizations to ensure strong Quality practices
• Experience with test automation, preferably with mid-level or above javascript knowledge or similar programming language.
• Experience with using AI for test automation, development, systems engineering, performance testing, accessibility or adjacent experience a plus.

KNOWLEDGE

• Exploratory Testing
• Web, mobile application, and accessibility testing
• Test Strategy
• API Testing
• CI/CD Pipeline
• Jira/Atlassian or similar project management software
• Project Management

DESIRED BEHAVIORS

• Receptive to change – is flexible and able to quickly pivot.
• Initiates action – is results oriented, takes responsibility for actions and outcomes.
• Observes and anticipates changing needs of the team and identifies appropriate adjustments, taking action accordingly.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary while keeping the team in the loop.
• Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.
• Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.
• Communicates ideas – respectfully exchanges information and proposes a way forward. Listens to views of colleagues and take in diverse perspectives.
• Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
• Act as a good citizen of UpKeep.

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