Full-Time Senior Reliability Engineer

Hive is a fast-growing SaaS company. Our Engineering Team builds and maintains systems empowering customers. We ship MVPs, deploy multiple times daily, and iterate based on feedback. We handle high-volume data, integrations (Ticketmaster, Eventbrite), billions of customer data points, and 200 million emails/SMS monthly. Our tech stack includes Python, React, Redis, MongoDB, SQL, Elasticsearch, Clickhouse, and AWS services.

We seek a Senior Reliability Engineer to join our Reliability Team. This role bridges infrastructure, operations, and application engineering to ensure scalable, performant, secure, and cost-effective services.

What you'll do:

• Champion system observability improvements.
• Drive SLO adoption and improvement.
• Enhance application performance.
• Tackle complex technical challenges.
• Partner with development teams for scalable solutions.
• Lead security and compliance initiatives.
• Craft and refine developer tools.
• Develop and implement cost optimization strategies for cloud infrastructure.
• Collaborate with DevOps to maintain deployment pipelines.
• Contribute to incident management.

What we're looking for:

• 7+ years software engineering experience, 5+ years in reliability/infrastructure/platform engineering.
• 3+ years AWS experience, proven ability to build monitoring, alerting, observability.
• Track record implementing/improving SLOs and uptime KPIs.
• Expert knowledge of Linux, Docker, distributed systems.
• Solid programming skills (Python, Go).
• Strong security best practices, data-driven approach to stability.
• Excellent communication skills.

Bonus points:

• Scaling complex AWS environments.
• Creating developer platforms, CI/CD pipelines.
• Cloud cost optimization.
• Establishing/improving incident management processes.

What is the last date for applying to the job?

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