Full-Time Senior Research Manager

aytm "Ask Your Target Market" is seeking a Senior Research Manager to join our growing Research Services team.

Our research services team caters to full-service and assisted service accounts. Responsibilities include client-facing market research, working with clients to define objectives, selecting methodology, designing surveys, programming, fielding, data analysis, and reporting.

Key Requirements:

• Deep experience with online survey research, especially managing quantitative market research projects (various sizes & complexities, multi-country studies, advanced analytics, etc.)
• Expertise in managing multiple priorities and communicating with stakeholders
• Experience consulting on research methodology and design with clients
• Strong attention to detail
• Solution-oriented and customer-focused approach
• Experience managing or mentoring junior researchers

Responsibilities:

• Client Engagement: Independently work with clients to define objectives, understand research scope, consult on methodology/design/surveys
• Serve as primary client contact, managing communication, daily updates, and SLAs (with research analyst support)
• Act as a thought partner to clients and attend conferences for knowledge/relationship building

• Research Management and Execution:
• Select appropriate research methodology and outline sampling plans
• Design questionnaires aligned with client objectives
• Oversee fieldwork, manage escalations (with Research Analysts)
• Develop analysis plans for moderate to high complexity studies
• Interpret data, write reports, and provide actionable recommendations
• Liaise with vendors to ensure client/company best practices
• Ensure deliverable quality meets client expectations

• Mentorship and Leadership:
• Mentor/coach analysts on survey optimization, screeners, analysis plans, reporting
• Review analysis and reports for accuracy, consistency, and value add
• Serve as a knowledge resource for internal teams (sales, account management, product teams)
• Continuously develop knowledge to match industry standards and broaden knowledge in methodology, techniques, and tools
• Contribute to research learning sessions and support team training/development

Qualifications/Skills:

• Undergraduate degree in Marketing, Social Sciences, or related field (quantitative emphasis preferred)
• 7+ years' experience in quantitative market research (supplier-side or strong DIY client/corporate experience)
• Experience executing all aspects of online survey research: design, programming, data analysis, reporting
• Experience with advanced methodologies (e.g., conjoint, MaxDiff, segmentation)
• Experience in CPG or technology verticals (a plus)
• Experience with online survey platforms
• Ability to manage multiple projects in an agile environment
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Proficient in Microsoft Office Suite (especially PowerPoint and Excel)
• Self-starter with strong drive/motivation

What is the last date for applying to the job?

Which countries are accepted for this remote job?