Full-Time Senior Sales Development Manager

Reports to: Senior Director of Sales Development and Community

Location: Remote West Coast, US

Compensation Range: $160,000 to $180,000 OTE plus equity (70/30 Split)

What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application.

The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 3M+ endpoints and 1M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You'll Do: As an SDR Manager, you will be the primary support for our growing team of sales development representatives who are responsible for expanding our footprint in the mid-market segment. You will provide training and quality analysis and ensure SDRs are set up for success with maximum productivity.

1. Provide initial and continuous training on cold calling best practices and pipeline management.
2. Build out new processes, documentation, and resources for the team to ensure scalability and growth.
3. Ensure SDRs reach their KPI targets each month through strong management processes.
4. Maintain quality assurance processes, providing input for improvement.
5. Work with operations to ensure tools and information databases are configured for maximum success.
6. Maintain an appointment no-show rate at or below the industry benchmarks.
7. Proactively identify and remove obstacles to SDR performance.
8. Handle escalated calls and provide real-time support for SDR questions.
9. Provide reporting to upper management and other departments as requested.
10. Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership.

What You Bring to the Team:

• Experience leading outbound SDR teams (preferably in cybersecurity, technology, or SaaS) with a demonstrated record of success.
• Familiarity with the VAR/reseller community.
• Knowledge of cybersecurity solutions, including endpoint security.
• Attention to detail and the ability to recognize patterns in a variety of performance statistics.
• Genuinely care about helping SDRs, Customers, and Partners
• Team player, always willing to share knowledge as necessary.
• Demonstrate empathy and thoughtfulness in your professional communication.
• Coachable and eager for continuous improvement.
• Demonstrate time management skills.
• Demonstrate critical thinking and problem-solving skills.

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