Full-Time Senior Site Reliability Engineer

Pango Group helps customers monitor, manage, and protect against risks associated with their identities and personal information in a digital world. We are seeking a highly motivated and skilled Senior Site Reliability Engineer (Senior SRE) to join our dynamic engineering team.

The SRE will play a crucial role in maintaining the reliability, availability, and performance of our systems and applications. You will work collaboratively with development and operations teams to implement best practices, automate processes, and ensure that our infrastructure can scale seamlessly to meet business demands.

Day-to-Day Responsibilities:

• System Monitoring & Incident Response: Develop and implement monitoring tools to ensure system health. Respond to incidents, troubleshoot issues, and provide timely resolutions.
• Automation & Infrastructure as Code: Design and implement automation solutions to manage infrastructure and application deployment using tools like Terraform, Ansible, or similar technologies.
• Performance Optimization: Analyze system performance and capacity; implement improvements to enhance system reliability and efficiency.
• Collaboration: Work closely with development teams to improve system design and deployment practices. Advocate for reliability improvements in the software development lifecycle.
• Documentation & Reporting: Maintain thorough documentation of system architecture, processes, and incident response procedures. Provide regular reports on system performance and reliability metrics.
• Recovery & Backup: Design and implement disaster recovery plans and ensure effective data backup solutions are in place.
• Security Best Practices: Collaborate with security teams to ensure best practices are followed to protect systems and data.

Required Skills and Experience:

• Proven experience in Site Reliability Engineering, DevOps, or related role.
• Strong knowledge of cloud services (AWS, Azure, Google Cloud) and container orchestration (Kubernetes, Docker).
• Proficiency in scripting languages (Python, Bash, ansible, etc.) and experience with CI/CD tools (Jenkins, GitLab CI/CD, etc.) and infrastructure as code tools (Terraform, Ansible).
• 5+ years of proven track record with production monitoring using Prometheus, ELK, Grafana and OpsGenie/PagerDuty.
• 5+ years of experience in Linux system administration (preferably Ubuntu).
• Solid understanding of networking, security, system architecture, and data center operations in a fast-paced, 24x7, production environment.
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and technologies (LAN, WAN, VPN) with proficiency in network monitoring tools and software.

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