Full-Time Senior Solutions Engineer, PAM

We are looking for a seasoned, hands-on Senior Solutions Engineer with deep expertise in Privilege Access Management (PAM) to join our team. This role requires someone who is not only highly skilled technically but also thrives in complex, real-world environments. The ideal candidate brings advanced knowledge of CyberArk PAM architecture and real-world implementation experience. In this role, you will serve as an escalation point for the Americas Solutions Engineering organization throughout the sales lifecycle. You’ll go deep into the technology stack, whether it’s helping SEs navigate technical validations, leading customer-facing architecture conversations, or working through edge-case configurations. Just as importantly, you are passionate about training others. You enjoy mentoring team members, designing and delivering internal enablement sessions, and developing workshops, hands-on labs, and technical content to uplift the broader SE community. You understand that scaling your expertise through others is just as critical as applying it directly. Key Responsibilities:

• Technical Expertise: Serve as a subject matter expert (SME) across CyberArk’s Privileged Access products. Provide deep technical expertise to support complex customer use cases and act as a point of escalation for SEs during the sales cycle.
• Customer Engagement: Support SEs in customer-facing engagements, including discovery sessions, technical deep-dives, and strategy meetings.
• POC and Technical Evaluation: Lead or assist in technical evaluations and proof-of-concepts (POCs), managing advanced configurations and addressing architectural questions.
• PreSales Architecture & Design Support: Collaborate with SEs to define high-level architecture during pre-sales efforts such as RFPs.
• Specialization Support: Deliver hands-on assistance with complex configurations, product demonstrations, and high-stakes customer scenarios.
• Collaboration: Work closely with SEs, Product Management, and Engineering to relay feedback, share field insights, and stay aligned on product evolution.
• Market Insights: Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Team Enablement & Skill Development: Contribute to upskilling the SE organization through mentorship, training sessions, and documentation.

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Experience: Minimum of 3-5 years of experience in a solutions engineering or technical consulting role with a focus on Privilege Access Management (PAM) and related technologies. Technical Skills:

• In-depth knowledge of CyberArk’s Privilege Access products and other related technologies.
• Experience with PAM, Vendor PAM, Remote Access, Secure Infrastructure Access, and Secure Cloud Access.
• Advanced working knowledge (5+ years) of account management across a diverse set of operating systems, networking devices, applications, directory services, and cloud service providers.
• Experience working with RestAPIs using scripts or other no-code/low-code systems.

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