Full-Time Senior Technical Writer
Blackpoint%20cyber is hiring a remote Full-Time Senior Technical Writer. The career level for this job opening is Senior Manager and is accepting Czech Republic based applicants remotely. Read complete job description before applying.
Blackpoint%20cyber
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Blackpoint Cyber is a leading provider of cybersecurity threat hunting, detection, and remediation technology. Founded by NSA experts, Blackpoint is in hyper-growth mode after a recent $190M Series C round.
About the Role
As a Senior Technical Writer, you'll create customer documentation for Blackpoint Cyber's products. Collaborate with engineers, product managers, and support to understand products thoroughly and document effective usage.
Responsibilities
- Research, write, and edit technical documents (user guides, configuration manuals, troubleshooting guides).
- Collaborate with cross-functional teams for comprehensive documentation.
- Validate documentation accuracy by testing content against products/services.
- Manage multiple projects, balancing release deadlines and priorities.
- Develop and enforce writing guidelines for consistent style and structure.
- Stay updated with industry trends and Blackpoint's product portfolio.
Requirements
- Minimum 5 years technical writing experience for cybersecurity products.
- Tailor documentation to diverse audiences, considering their technical proficiency.
- Quickly grasp complex technical concepts and communicate them effectively.
- Thorough research through document analysis, software testing, demos, and expert interviews.
- Experience with topic-based authoring, task-oriented writing, and minimalist documentation.
- Proven leadership in managing documentation projects, delivering large-scale projects independently.
- High-level mastery of technical writing best practices.
Benefits (US employees only): Competitive health, vision, dental, and life insurance; 401k plan; PTO; other perks.