Full-Time ServiceNow Workflow Data Fabric Consultant
ServiceNow is hiring a remote Full-Time ServiceNow Workflow Data Fabric Consultant. The career level for this job opening is Experienced and is accepting São Paulo, Brazil based applicants remotely. Read complete job description before applying.
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Customer Outcomes Senior Workflow Data Fabric Technical Consultant configures ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices for customer outcomes.
Functional and technical expert in customer engagements. Participates in workshops to assess current and establish future-state processes.
Designs and delivers ServiceNow Technology Excellence technical architecture for long-term success, adhering to ServiceNow standards and best practices.
Provides oversight and unit testing of code developed by partners or customer employees.
Advises customers on ServiceNow Platform capabilities to improve business processes.
Guides customers in completing documentation like business requirements for technical aspects.
Provides feedback to product development for improvements based on customer experiences.
Maintains skills/certifications in Technology Excellence.
Requirements:
- 8+ years experience in a professional services organization or equivalent education/experience.
- Experience leveraging AI in work processes, decision-making, or problem-solving (using AI tools, automating workflows, analyzing insights, exploring AI's impact).
- Ability to travel up to 50%.
- Creative with independent project running comfort.
- Success driving complex issues through analysis and resolution.
- Experience working collaboratively.
- ServiceNow certifications in aligned workflow.
- Advanced English skills.