Full-Time Site Reliability Engineer

About CoalfireCoalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape.

Position SummaryWe’re looking for a Site Reliability Engineer to join the Coalfire team. If you’re driven by a desire to innovate, excel at operational excellence, and thrive in a collaborative environment, come be part of a team committed to making the world a safer place.

What You'll Do

• Hands-on engineering work, including developing new deployments, automation scripts, and tooling to meet client needs.
• Manage and maintain patch management processes, ensuring timely updates, security compliance, and system stability across cloud and on-prem environments.
• Oversee Identity and Access Management (IAM), implementing and enforcing security best practices to protect sensitive data and ensure proper access controls.
• Perform cloud administration and system administration tasks, such as provisioning resources, optimizing performance, and troubleshooting infrastructure issues.
• Collaborate with senior engineers and solutions architecture teams to address complex technical issues, ensuring timely resolutions and maintaining client satisfaction.
• Adhere to established quality standards for engineering deliverables, aligning with internal protocols, compliance regulations, and project deadlines.
• Identify and communicate potential risks, working with relevant stakeholders to incorporate mitigation strategies that meet regulatory and client expectations.
• Contribute to day-to-day project tasks, including tracking progress, providing updates, and ensuring assigned activities are completed on schedule.

What You'll Bring

• 3–5 years in systems engineering and architecture.
• 3–5 years in cloud computing (AWS, Azure, or GCP).
• 3–5 years working with Infrastructure-as-Code (for example, Terraform, Ansible).
• Experience meeting SLAs through effective issue identification, escalation, and resolution.
• Proven track record of contributing to operational improvements.
• Experience participating in project definition and documentation.
• Managed Services Expertise: Familiarity with ticket management systems and meeting SLA requirements.
• Cloud and Automation: Hands-on experience with AWS, Azure, or GCP; working knowledge of Terraform, Ansible, GitLab, and CI/CD technologies.
• Technical Collaboration: Proven ability to work alongside Site Reliability Engineers and cross-functional teams.
• Soft Skills: Strong interpersonal, organizational, and problem-solving skills.
• Documentation and Communication: Skilled at creating technical diagrams and clear written documentation.
• Security Mindset: Critical thinker capable of meeting security and compliance requirements.

Bonus Points

• Serverless and Modern Architectures: Exposure to serverless, microservices, containerization, or other modern application frameworks
• Network and Firewall Technologies: Experience with cloud-based networking, next-gen firewalls
• Tools and Frameworks: Familiarity with Visio, LucidChart, Jira
• Regulatory Familiarity: Basic understanding of FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI
• Experience in technical consulting engagements or cross-functional collaboration

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