Full-Time SOC Incident Response Coordinator - Shift Lead

About you:

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related discipline, or equivalent professional experience.
• 3–5 years of hands-on experience in SOC operations, including triage, threat detection, and incident response.
• Demonstrated expertise in investigating security incidents and applying structured response protocols.
• Strong proficiency in using and optimizing tools like Chronicle SIEM/SOAR, FortiXDR, FortiSOAR, and threat intelligence platforms.
• Experience coordinating or mentoring SOC teams to ensure consistent and effective operations
• Advanced English proficiency level
• Desired Certifications: CompTIA Security+, CySA+, ECIH, CSA, SIEM (e.g., Splunk, IBM QRadar), EDR/XDR (e.g., CrowdStrike, SentinelOne)

Responsibilities:

• Coordinate all CDC activities during assigned shifts, ensuring alignment with operational priorities and SLAs, while overseeing task assignments and prioritizing incidents based on severity.
• Manage triage, investigation, and resolution of security incidents, acting as the primary escalation point for complex or high-priority incidents, and driving timely resolution.
• Ensure the accuracy and quality of triage by CDC Analysts, lead proactive threat-hunting efforts, and ensure effective use of detection tools for real-time threat analysis.
• Provide technical mentorship and training to CDC Analysts, foster skill development, and organize knowledge-sharing sessions on emerging threats and detection techniques.
• Continuously review SOC workflows, playbooks, and incident procedures, ensuring thorough documentation of incidents, root cause analyses, and lessons learned.
• Serve as the primary communication point during escalated incidents, ensuring timely updates to stakeholders and generating detailed incident and performance reports.
• Collaborate with other shift leads to maintain consistency across CDC operations, ensuring standardized communication, reporting, and performance evaluation.
• Evaluate and improve incident response processes, working with the CDC Manager to enhance detection rules, workflows, and the overall operational efficiency of the team.

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