Full-Time Solution Architect

• Collaborate with customers and technical teams to understand challenges and identify opportunities to add value through T-Systems solutions.
• Assist Presales, Sales Experts, and Sellers during early phases of customer engagements.
• Work closely with Cloud Professional Services, Portfolio Excellence, and Managed Services teams to support the development of the professional services portfolio.
• Contribute to improving overall customer satisfaction through effective support and communication.
• Provide support to the Program Management team in managing and prioritizing partner initiatives.
• Act as a technical contact point to help achieve partner objectives.
• Help expand relationships with solution providers and strategic partners.
• Assist in planning and facilitating workshops with industry lines, sales, and technical teams, and support follow-up on action items.
• Participate in public communication efforts with customers and partners by contributing content for blogs, podcasts, or other media.
• Support the creation of content for internal publications, roadshows, or events.
• Provide input on existing products by benchmarking against current market offerings.
• Gather and relay customer feedback to support product improvement efforts.
• Assist in developing strategic technical plans aligned with T-Systems’ overall direction.
• Support the Technical Business Evangelist Team in creating technical radars and engaging in innovation activities like Working Backwards Hackathons.
• Collaborate with the Rapid Prototyping Team to develop Proofs of Concept for use cases and assist in presentations to Sales or customers.

• Capable of consulting and collaborating with stakeholders and customers, managing their expectations with confidence and a professional demeanor during interactions.
• Solid understanding of scalability processes and related techniques.
• Hands-on experience with Hyperscaler offerings, especially in areas such as Landing Zones (e.g., AWS Control Tower), security, and machine learning.
• Possess at least one Hyperscaler professional certification, with two or more specializations (e.g., Security, Machine Learning) preferred.
• Demonstrated experience managing enterprise customer projects within the AWS environment.
• Familiarity with agile methodologies and working in agile teams.
• Experience representing the company and its products through public engagements such as blogs, webinars, or similar platforms.
• Proven ability to collaborate with and manage international and cross-functional teams.
• Developed network through involvement in Hyperscaler programs like AWS Community Builder or active participation in AWS User Groups.
• Fluent in spoken and written English.
• Strong interpersonal and teamwork skills, effective within international and virtual team environments.

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