Full-Time Solution Engineer, Strategic Accounts - East
Cyberark is hiring a remote Full-Time Solution Engineer, Strategic Accounts - East. The career level for this job opening is Experienced and is accepting Boston, Massachusetts based applicants remotely. Read complete job description before applying.
Cyberark
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CyberArk is seeking a self-motivated, relationship-driven, and technically skilled Strategic Solutions Engineer to join our Strategic Accounts team. This role supports some of the world’s most complex and security-conscious enterprises.
The Solutions Engineer will partner closely with Account Executives, customers, and prospects to uncover business and technical challenges, design impactful solutions, and ultimately drive the technical win.
This role blends deep technical expertise with sales acumen, requiring the ability to listen, communicate CyberArk’s value, and architect secure solutions that align with both customer needs and CyberArk’s Identity Security strategy.
You’ll be an advocate, problem solver, and trusted advisor, capable of navigating conversations from the server room to the boardroom.
What You Will Do
- Be a Trusted Advisor
- Build and maintain strong relationships with customer stakeholders, partners, and internal sales teams.
- Serve as a strategic advisor on CyberArk solutions and privileged access security best practices.
- Lead Technical Sales Engagements
- Drive all technical aspects of the sales cycle including discovery sessions, solution architecture, demos, and Proof-of-Concepts (POCs).
- Uncover and Solve Complex Challenges
- Engage deeply with customer environments to understand business objectives, uncover pain points, and map solutions to CyberArk’s Blueprint architecture.
- Respond to Technical Requirements
- Support RFPs/RFIs, security questionnaires, and technical validations as part of the sales process.
- Support Sales Strategy
- Collaborate closely with your Account Executives to co-develop opportunity strategies and account plans that lead to long-term success.
- Act as an Internal Contributor
- Share customer feedback with Product Management, contribute to SE enablement content, and mentor newer team members when appropriate.
- Evangelize CyberArk
- Present at partner events, customer briefings, webinars, and industry trade shows as needed.
Experience
6+ years of combined experience in Solutions Engineering, pre-sales or consulting roles in cybersecurity or enterprise software. Managing or deploying CyberArk solutions or similar identity/privileged access management platforms.
Communication
Strong presentation, storytelling, and interpersonal skills; capable of engaging both technical users and executive decision-makers.
Technical Depth
Familiar with cloud platforms (AWS, Azure, GCP) and understand IAM policies, roles and permissions, cloud networking basics (VPCs/VNETs/Security Groups) in hybrid and multi-cloud environments. Windows/Active Directory/Entra ID administration and operations. Familiarity with UNIX/Linux/CLI environments. Working knowledge of security frameworks such as NIST, ISO or CIS, or regulatory frameworks like PCI or SOX. General understanding of IAM/PAM, enterprise applications, LDAP, and Identity federation (SAML, OIDC, SCIM).
Business Acumen
Ability to align technical solutions to business value, clearly communicating ROI and risk reduction to stakeholders at all levels.
Team Collaboration
Proven ability to work cross-functionally and cultivate trust-based relationships with sales leadership.
Industry Knowledge
Experience working with Fortune 100 or global enterprise customers is highly desirable.
Bonus Points
For CISSP, SANS, or cloud certifications, participation in industry events or public speaking engagements, prior experience responding to RFPs/RFIs, experience in highly regulated industries such as financial services, healthcare, or utilities. Experience with Kubernetes, CI/CD DevOps tools. Scripting experience (e.g., PowerShell, BASH, Python) is a plus