Full-Time Sr Data Center Operations Engineer

What you get to do in this role:

• Oversee the day-to-day operations of data centres, ensuring the smooth functioning of critical infrastructure. 
• Capacity deployment and space utilisation. 
• Budgets, material procurement and maintaining facility stock 
• General operational uptime/maintenance scheduling 
• Vendor management 
• Builds and deployments 
• Strategic global projects 
• Cross organizational collaboration 
• Developing, documenting and evangelizing a catalogue of standards and best practices for data centre operations

Key Responsibilities: 

• Available for 24/7 support as needed. All interested candidates must be willing to work during off-hours for scheduled maintenance, emergencies, and on-call situations. 
• Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs) 
• Hands-on experience in hardware break-fix with servers and network appliances. 
• Perform root cause analysis of equipment failures 
• Ensure all safety procedures are adhered to while performing work 
• Fully comply with all physical security procedures and policies. 
• Perform regular audits as required. 
• Extensive experience in installing, monitoring, and maintaining data center IT equipment. 
• Experience in managing vendors in a data centre environment. 
• Coordinating with the onsite delivery and shipping of all equipment 

To be successful in this role you have:

Basic Qualification

• Bachelor's Degree in Computer Science, Engineering, or a related IT field, along with relevant certifications and/or equivalent professional experience. 
• 3+ years of experience in data centre operations and or facility operations with a record of increasing role responsibility. 
• Responsible for the installation of pre-integrated racks, individual servers and network appliances including stacking, wiring and cable management. 
• Working knowledge of networking/server architecture and hardware. 
• Strong focus on process orientation and experience in developing processes. 
• Strong analytical skills with the ability to multi-task several issues. 
• Open to travel domestically and internationally. 
• Proven ability to function independently in ambiguous situations with a record of success. 
• Excellent communication, customer focus, problem-solving, conflict management, time management and interpersonal skills required. 
• Dedicated to ongoing professional development, skill enhancement, and fulfilling all necessary on-the-job training requirements.

PREFERRED QUALIFICATIONS

• Experience in building new data center sites 
• Taking ownership of all the ongoing responsibilities in the Data Centre. 
• Excellent General documentation skills with particular emphasis on technical processes and standards. 
• Proven ability to work with cross-functional teams in highly technical, multi-disciplined projects. 
• Technical understanding of data centre facilities and infrastructure including power, HVAC, structured cabling, rack management and security is a plus 
• Knowledge and experience in ITIL process methodologies, CCNA, CompTIA Hardware is a plus. 
• Experience with CISCO, Juniper and other commodity networking devices