Full-Time Sr IAM Service Integration Engineer

NBC's IAM team is seeking an experienced IAM Service Integration Engineer to join our team.

The ideal candidate will be responsible for assisting with delivery plans, design, and onboarding to core Identity Services of Single Sign-On (SSO), Multi-Factor Authentication (MFA), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Public Key Infrastructure (PKI) services.

This role will focus on service design and analysis as well as integration efforts to ensure smooth implementation and operation of identity and access management solutions.

Job Responsibilities:

• Collaborate with stakeholders to gather requirements for identity and access management solution design and programs
• Analyze existing systems and processes to identify opportunities for improvement and integration
• Design, configure, and implement SSO, MFA, IGA, PAM, and PKI solutions to meet business needs
• Assist in the onboarding of users and applications to identity and access management services
• Develop and maintain documentation for identity and access management processes and procedures
• Provide support and troubleshooting for identity and access management issues
• Conduct training sessions for users on identity and access management best practices
• Stay current on industry trends and best practices related to identity and access management

Basic Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience
• 5+ years experience and understanding working with identity and access management systems, including SSO, MFA, IGA, PAM, and PKI
• Strong interpersonal skills to communicate technical solutions to non-technical stakeholders
• Strong understanding of business analysis principles and practices
• Experience gathering and documenting requirements from stakeholders
• Proficiency in designing and executing delivery plans with in a matrix organziation
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Strong problem-solving and analytical skills
• Experience working integration of multiple core system

Desired Characteristics:

• Self-starter
• Fast learner and ability to understand large complex infrastructures
• Expertise working on a team with motivated cross-functional individuals
• Ability to work with demanding customers
• Ability to work as part of a team and share knowledge
• Ability to work directly with Customers and understand their needs and concerns
• Excellent communication and customer service skills
• Team player

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