Full-Time Sr Manager, Cloud Operations

BeyondTrust is a place to bring purpose to work, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and impact on success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Sr Manager of Cloud Operations leads a team of engineers researching, designing, implementing, securing, and maintaining a mission-critical cloud infrastructure used by users globally.

The Manager of Cloud Operations must display self-motivation and innovation to new technological problems and possibilities.

What You'll Do

• Experience leading IT or cloud engineering teams in large environments.
• Hire, onboard, manage, and mentor staff for optimal service delivery.
• Manage projects and deliverables effectively, ensuring timely completion and high-quality standards.
• Responsible for the daily availability, monitoring, and maintenance of the BeyondTrust cloud infrastructure.
• Drive automation of infrastructure deployment using IaC tools (Terraform, CloudFormation, Ansible).
• Lead project planning, execution, monitoring, documentation, and successful completion.
• Experience operating, securing, and managing AWS and Azure cloud environments.
• Manage cloud environments according to company security guidelines.
• Establish service levels, provide ongoing measurements, reporting, and dashboards of service effectiveness and customer satisfaction, holding the team accountable to standards.
• Integrate and troubleshoot third-party tools for access, management, or auditing.
• Constantly review pricing and service offerings to assist in cloud economics decisions (monetary and performance).
• Discuss needs with development teams and identify current/future needs.
• Investigate the environment for configuration issues and assist with SIEM rule development.
• Stay aware of service changes to add or remove features.
• Update process documentation (SOP) to ensure the entire environment is current.
• Define and enforce policies to achieve required cloud security, uptime, and availability.
• Work with vendors, suppliers, and other internal teams as needed.

What You'll Bring

• Leadership, communication, technical reasoning, and attention to detail.
• Experience operating, securing, and managing AWS and/or Azure cloud environments.
• Two or more years’ experience managing a large cloud environment.
• Experience with automation tools (Terraform, CloudFormation, Ansible, Puppet).
• Familiarity with monitoring tools (CloudWatch, Prometheus, Datadog).
• Scripting in AWS or Azure-supported languages.
• Bachelor's Degree in Computer Science, Computer Engineering, or equivalent experience preferred.
• AWS or Azure certifications a plus. Google Cloud, Oracle, or other cloud providers a plus.

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