Full-Time SRE Engineer

Pango Group helps customers monitor, manage, and protect against the risks associated with their identities and personal information in a digital world. Pango Group is dedicated to creating the world’s most comprehensive portfolio of industry-leading cybersecurity solutions.

About the Role:We are seeking a highly motivated and skilled Site Reliability Engineer (SRE) to join our dynamic engineering team.

Day to Day Responsibilities:

• System Monitoring & Incident Response: Develop and implement monitoring tools to ensure system health. Respond to incidents, troubleshoot issues, and provide timely resolutions.
• Automation & Infrastructure as Code: Design and implement automation solutions to manage infrastructure and application deployment using tools like Terraform, Ansible, or similar technologies.
• Performance Optimization: Analyze system performance and capacity; implement improvements to enhance system reliability and efficiency.
• Collaboration: Work closely with development teams to improve system design and deployment practices. Advocate for reliability improvements in the software development lifecycle.
• Documentation & Reporting: Maintain thorough documentation of system architecture, processes, and incident response procedures. Provide regular reports on system performance and reliability metrics.
• Recovery & Backup: Design and implement disaster recovery plans and ensure effective data backup solutions are in place.
• Security Best Practices: Collaborate with security teams to ensure best practices are followed to protect systems and data.

What You Bring:

• Proven experience in a Site Reliability Engineering, DevOps, or related role.
• Strong knowledge of cloud services (AWS, Azure, Google Cloud) and container orchestration (Kubernetes, Docker).
• Proficiency in scripting languages (Python, Bash, ansible, etc.) and experience with CI/CD tools (Jenkins, GitLab CI/CD, etc.) and infrastructure as code tools (Terraform, Ansible).
• 3+ years of proven track record with production monitoring using Prometheus, ELK, Grafana and OpsGenie/PagerDuty.
• 3+ years of experience in Linux system administration (preferably Ubuntu)
• Solid understanding of networking, security, system architecture, and data center operations in a fast-paced, 24x7, production environment.
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and technologies (LAN, WAN, VPN) with proficiency in network monitoring tools and software.

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