Full-Time Staff Network Engineer

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Role Responsibilities:

• Drive a business-critical public cloud infrastructure around the world.
• Responsible for network capacity augmentation as we grow.
• Design and deploy networks based on business and technical requirements.
• Participate in the design and coding of new automation or on-platform optimization.
• Partner with project and program managers to meet timelines and resolve issues.
• Operate and troubleshoot networks to identify and resolve issues quickly.
• Lead engagement and mitigation of outage-causing events or issues.
• Validate problem descriptions, perform detailed problem diagnosis, track and update problems in trouble-ticketing system.
• Perform non-critical investigations into functionality issues.
• Proactively analyze network parameters (capacity, availability) to prevent outages.
• Review, consult, and prepare for planned changes to the production environment.
• Participate in rotating on-call schedule.
• Perform network device code upgrades, deployments, decommissions, and RMAs globally (manually or via automation tools).
• Work effectively in a globally distributed remote environment.
• Develop and maintain internal documentation and processes for operating the network infrastructure at scale.

Tools: Ansible, Python modules, in-house automation tools.

Skills:

• Experience integrating AI into work processes.
• Strong understanding of networking technologies (802.1q, HSRP, VRRP, OSPF, ISIS, MCLAG, BGP, BFD, NAT, ACLs, IPSEC, SNMP).
• Knowledge of MPLS is a plus.
• Proficient in Juniper Junos, Cisco IOS and NXOS, Cumulus-Linux and Rest API.
• Proficient in troubleshooting and monitoring tools (tcp-dump, Wireshark).
• Linux-Unix basic system administration and troubleshooting knowledge.
• Strong automation mindset and fast learner.
• Knowledge of scripting (Cisco, Juniper, Linux, Ansible, Python, Go).
• Solid foundation in routing, switching, security, and load balancing.
• F5 and Cisco ASA knowledge and experience.
• 6+ years of experience on Internet and data center networks.
• Ability to partner with globally distributed peers.
• Strong communication skills and empathy for customers.
• Ability to learn new technology in a fast-paced environment.
• CI/CD using DevOps, BitBucket, GitHub.

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