Full-Time Staff Site Reliability Engineer

Primer exists to make the world a safer place. We provide trusted decision-ready AI to critical organizations. Our software helps leaders, operators, and analysts understand the changing world and make informed decisions.

As a Staff Site Reliability Engineer, you'll be a key member of our Infrastructure team. You'll design, build, and maintain fault-tolerant systems.

You'll collaborate with Product and Engineering teams to define and meet service level objectives (SLOs), implement and enhance observability, and improve our Engineering practices.

Responsibilities:

1. Design and architect solutions for continuous availability and scalability.
2. Define and review Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Ensure new services meet reliability targets.
3. Develop tools, frameworks, and platforms to streamline repetitive tasks (e.g., monitoring, incident response).
4. Write software to improve reliability and security (e.g., automated testing, canary deployments).
5. Participate in on-call rotations; lead and coordinate incident responses. Conduct thorough post-incident reviews.
6. Develop and maintain monitoring, logging, and alerting systems.
7. Advise teams on instrumentation best practices.
8. Work closely with product managers, software engineers, and security teams.

Technical Skills (Required):

• 10+ years experience in production systems engineering, SRE, or DevOps.
• 10+ years experience with Linux systems administration and scripting.
• 5+ years experience with observability tools (Datadog, New Relic, Prometheus, ELK).
• 5+ years experience with microservices, Kubernetes, and CI/CD pipelines.
• 2+ years experience in a programming language (e.g., Python, Go) for automation and tooling.
• Solid understanding of cloud networking.

Nice to Have:

• Experience building distributed systems with GPU workloads or LLMs.
• AWS experience, cost optimization, and capacity planning.
• Experience leading incident response and conducting postmortems.
• Security awareness and familiarity with secure coding.
• Excellent communication skills.

Compensation: US $180,000 to US $230,000 (final compensation based on experience)

Employment is conditioned on meeting government contract requirements. Company may rescind offers if unable to comply.

We offer competitive compensation and comprehensive benefits.

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